Terms and Conditions
Cancellations and returns
If you change your mind having ordered and received product, you have the right to cancel your contract, return the goods and receive a full refund.If you wish to cancel you must send an email to email@example.com within 14 days of receiving the goods. Then simply return the items in their original packaging and we will refund the cost of the product. Please note that if items have been opened, used or damaged before return to us we reserve the right to reduce any refunds by an appropriate amount and for hygiene reasons we are unable to offer refunds on used brushes or soap. You will be responsible for the cost of returning the goods to us unless we delivered them in error or they are faulty. If you consider the goods to be faulty, please email us before sending the goods back and we will contact you to discuss the option of a refund or replacement. No refunds will be issued until the goods have been received back and we advise you keep a copy of your carriage receipt in case goods go astray.
No personal information will be disclosed to third parties unless it directly contributes to the servicing of your order. We will collect personal information only to effect delivery to you, ie ,your name, delivery and email address. To satisfy official records we keep invoice details in a secure server or store and these are deleted/destroyed after seven years when no longer required by government bodies.As we use the Paypal system we do not have access to any of you payment card details.
Images & Colours
The colour of goods shown on the may differ slightly from that shown on the website due to limitations of browser, software and monitors. Customers accept that photographs on our website are as accurate as possible and are provided for informational purposes only
You agree to indemnify us against any claims, losses, liabilities, damages and expenses ( including legal fees) arising out of your use of this site. Intellectual Property No permission is given by The Culmak Shaving Brush Company Ltd for the reproduction or use of any brand names, images or content in which intellectual property right exist.
All contracts for the purchase of any products through our website will be will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts
None of the Terms and Conditions affects your statutory consumer rights.